Linkedin-in

Clear guidelines for hassle-Free Returns & Refunds

Refund Policy

At CIC Screenings, our refund policy is designed to provide you with peace of mind. It outlines the specific conditions under which you can request a refund for our screening services. We aim to ensure transparency and clarity, empowering you to navigate any potential concerns with confidence.

Our refund/exchange policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

  • Downloadable software products
  • Drug test kits
  • Consumer reports, including: Credit reports, TRVs, Background Checks, All Verification reports

If you are approved for a refund, a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

If you haven’t yet received a refund, first check your bank account.

If your refund is expected on your credit card, then contact your credit card company. Note that it may take some time before your refund is officially posted to your credit card account.

There is often some processing time before a refund is posted.

If you have done all of the above and still have not yet received your refund, please contact us at accounting@ciccredit.com.