CIC CREDIT values your right and your customers’ rights to privacy.

We are committed to the safety, security, and confidentiality of all personal and corporate identifying information. The information we request from you will be used only to process your request, and to contact you for corrections that may be needed to process your request. This information will only be disclosed when required by law.

CIC CREDIT will never ask you for your password. If we need information for troubleshooting purposes, we will refer you to a specialist that will have access to your account data. Please do not share or release your password to anyone. To help protect your password, never save it on your computer, as your computer can potentially be hacked into or stolen.

CIC CREDIT does not resell or share any identifying personal, corporate, or demographic information gained through this process to other companies or entities in any way. However, non-identifying aggregate information for our characterizations of types of companies or participants in the system may be used.

CIC CREDIT may use demographic and contact information for its own internal communications and marketing efforts unless you specifically choose otherwise.
We do not sell or share email addresses or any other information with third parties. Email addresses and other volunteered information are kept confidential.

Data Collection
All activities performed on the system are logged. We will periodically check the log files for irregularities or possibly malicious actions. This measure helps with the early detection of illegal activities and/or possible equipment failure. This logged data may also be analyzed to determine how we can upgrade our system to better service you. When used in the course of scientific or research purposes, all reasonable identifying information is removed.

Cookies
CIC CREDIT does not initiate cookies on behalf of third parties within this system. This system does not store sensitive or personal identifying information in cookies. However, non-persistent cookies may be required to maintain the session state.

Security
Security is the forte of CIC CREDIT, and we take great pride in the trust you have placed in us to safeguard your data. As an extra precaution to protect against the loss, misuse, and alteration of the information under our control, CIC CREDIT is audited by an independent 3rd party annually. Users, however, are responsible for the safekeeping of their own login/password and for any misuse of such information.

Access
You may request access to the personal information that we collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests twice (2) per every twelve (12) months.

Deletion
You have the right to request that we delete personal information collected and maintained about you, subject to certain exceptions. Once your request is verified, and we determined that we are required to delete that information in accordance with applicable law, we will delete your personal information accordingly. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the California Consumer Privacy Act (“CCPA”). Please note that a record of your deletion request may be kept pursuant to our legal obligations.

Exercising Your Rights
To exercise the access and deletion rights described above, please submit a request to us by either:
• Emailing us at compliance@ciccredit.com
• Calling us at (615)386-2282

Please note that only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, the request must be verifiable before we can fulfill such a request.

Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person whom we collected personal information or a person authorized to act on your behalf. We will only use the personal information that you provide to verify your request.